IT Helpdesk Services for higher education institutions provide technical support for students and faculty, assisting with software, hardware, network issues, ensuring smooth operation of academic activities and research endeavors. Their expertise extends to troubleshooting, software installations, password resets, and guidance on utilizing educational technology effectively, fostering a conducive learning environment within the academic community.
Types of IT Helpdesk Services
Student Services Help Desk
OculusIT Contact Center Solutions help students cut down on time spent in long queues or getting shuffled from office to office…
LMS Service Desk Support
Imagine it’s the weekend. Your institution’s LMS has some problem. Your faculty members are unable to upload any courses, and the students…
Financial Aid Service Desk
OculusIT Financial Aid Contact Center outsourcing solutions support students/parents through the entire financial aid process, i.e….
Admissions And Enrollment Service Desk Services
OculusIT believes that education is an important personal choice. That’s why OculusIT’s …
Type of IT Support
Hours of Operations
After-Hours IT Support
OculusIT ensures continuous support for students, faculty members, and administrators, including weekends and holidays. Our after-hours support service guarantees assistance at all times, transforming every moment into a productive opportunity for campuses.
24x7x365 IT Support
At OculusIT, we prioritize support accessibility at all times. Therefore, our programs, encompassing both inbound and outbound service desk services, operate 24/7, 365 days a year. This empowering the clients with reliable assistance whenever they need it most.
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OculusIT is a global, all-inclusive, managed IT services company exclusively for higher education. Get a higher return on your IT investment now!