IT Help Desk

IT Helpdesk Services

Want to know how Central Arizona College is revolutionizing student support? Explore their partnership with OculusIT for 24/7 IT Helpdesk services. Seamless solutions, empowering the academic journey!”

Clients

IT Helpdesk Services for higher education institutions provide technical support for students and faculty, assisting with software, hardware, network issues, ensuring smooth operation of academic activities and research endeavors. Their expertise extends to troubleshooting, software installations, password resets, and guidance on utilizing educational technology effectively, fostering a conducive learning environment within the academic community.

Types of IT Helpdesk Services

Student Services Help Desk

OculusIT Contact Center Solutions help students cut down on time spent in long queues or getting shuffled from office to office…

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LMS Service Desk Support

Imagine it’s the weekend. Your institution’s LMS has some problem. Your faculty members are unable to upload any courses, and the students…

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Financial Aid Service Desk

OculusIT Financial Aid Contact Center outsourcing solutions support students/parents through the entire financial aid process, i.e….

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Admissions And Enrollment Service Desk Services

OculusIT believes that education is an important personal choice. That’s why OculusIT’s …

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Type of IT Support

Hardware, Software

Zoom, Teams & Webex

Networking

Email

Office 365

Hours of Operations

After-Hours-IT-Support

After-Hours IT Support

OculusIT ensures continuous support for students, faculty members, and administrators, including weekends and holidays. Our after-hours support service guarantees assistance at all times, transforming every moment into a productive opportunity for campuses.

24x7x365-IT-Support

24x7x365 IT Support

At OculusIT, we prioritize support accessibility at all times. Therefore, our programs, encompassing both inbound and outbound service desk services, operate 24/7, 365 days a year. This empowering the clients with reliable assistance whenever they need it most.

Let’s get in touch!

OculusIT is a global, all-inclusive, managed IT services company exclusively for higher education. Get a higher return on your IT investment now!

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