IT Service Desk Support Services
We want to express our heartfelt gratitude to OculusIT for their exceptional IT Service Desk support. Their prompt responses, technical expertise, and dedication have greatly contributed to the smooth functioning of our institution. With their assistance, we’ve been able to resolve issues efficiently, ensuring minimal disruptions to our operations. Thank you for your outstanding service and support.
Recent Clients
24×7 Service Desk Support Solutions:
OculusIT helps create a robust self-service experience with OneStop Service Desk Solutions to enable campuses to perfect their student support system. We offer an analytics-powered higher education customer service and student success SaaS platform that supports 200 institutions and six million students. The IT Service Desk supports institutions in maintaining consistent service delivery. It not only creates a 24×7 or after-hours IT support ecosystem but also delivers a seamless end-user experience.
OculusIT: Empowering IT departments
OculusIT helps create a robust self-service experience with OneStop Service Desk Solutions to enable campuses to perfect their student support system. We offer an analytics-powered higher education customer service and student success SaaS platform that supports 200 institutions and six million students. The IT Service Desk supports institutions to maintain consistent service delivery. It not only creates a 24×7 or after-hours IT support ecosystem at the institution but also delivers a seamless end-user experience.
Types of Service Desk Support
Student Services Service Desk
OculusIT Contact Center Solutions help students cut down on time spent in long queues or getting shuffled from office to office…
LMS Service Desk Support
Imagine it’s the weekend. Your institution’s LMS contracts some problem. Your faculty members are unable to upload any course and the students…
Financial Aid Service Desk
OculusIT Financial Aid Contact Center outsourcing solutions support student/parents through the entire financial aid process i.e….
Admissions And Enrollment Service Desk Services
OculusIT believes that education is an important personal choice. That’s why OculusIT’s …
Type of IT Support
Hours of Operations
After-Hours IT Support
Including Weekends & Holidays We make sure that somebody is always there to support the student, faculty member, and administrator, even during non-business hours and weekends. OculusIT after-hours support service can come to salvage campuses as we can turn every into a business hour.
24x7x365 IT Support
We believe support should be available whenever needed; hence, all of our programs, whether inbound/ outbound service desk services are supported 24-hours each day, 7-days per week, for 52-weeks each year.
Let’s get in touch!
OculusIT is a global, all-inclusive, managed IT services company exclusively for higher education. Get a higher return on your IT investment now!